I’m katebaker — Facilitative design strategist, researcher, and chaos manager practicing design intervention across a range of industries.
My process is deeply collaborative, data-driven, fit-for-purpose, and people-first. In all my partnerships, I seek to drive improvements in efficacy, efficiency, effectiveness, and equity to empower the best in organizations, products, and teams. I love the work of finding pathways that lead to success and intervening with, around, and through the challenges that arise on the way there.
Are you struggling to bring your vision to life?
Let’s make your good work go further, together.
about my practice
what is design intervention (di)?
To intervene is to come between as to alter or improve a course of events in some way, to mediate the process between the present and future.
Design intervention is what happens when we approach a challenging barrier with design tools and practices in order to ask better questions, uncover insights, and enable decisions that turn the barrier into opportunity.
Design intervention grapples with ambiguity, rumbles with vulnerability, dances with innovation, and tinkers with complexity.
Design intervention considers feasibility, viability, and sustainability while keeping a door open for uncertainty.
Design intervention learns from the experiences, goals, and needs of expert/user stakeholders to drive solutions.
As a design interventionist, I use my strategic design toolkit including research, facilitation, mapping, analysis, prototyping, and testing to intervene in systems, structures, processes, cultures, and journeys at the level of the organization and the individual. That means my adaptive practice is for both the employer and the employee, the product and the customer, the client and the service.